By visiting the website, you agree to be bound by and comply with the terms and conditions, and you agree to what is stated therein, which governs your access to and use of this website and all content available on it, related domain names, mobile applications, and related services and tools for the Freesia Store.
www.freesiashop.com
The site reserves the right to change parts of the terms of use and conditions, amend them, add or remove some of them at any time, and changes become effective when they are published on the site without prior notice. Please review the terms of use and conditions on a regular basis to keep up with all updates.
Content :
All content included on the Site, including text, graphics, logos, icons, images, digital downloads and data compilations, is the property and copyright of freesia shop and is protected by copyright, trademark, patent and other intellectual property rights laws.
Requests:
Freesia reserves the right to impose limits on multiple quantities of an item shipped to one particular customer or address.
- Products offered for sale on the website are subject to acceptance and availability. If, for any reason after submitting your order for a product, we are unable to provide a specific product, we will inform you as soon as possible of canceling or amending your order and of the right to refuse or cancel the order, due to inaccuracies or errors in the product or pricing information. Or because we are unable to obtain permission to collect the price, or because there are delivery restrictions that apply to a specific item, or because the ordered item does not meet our quality control standards and is being withdrawn, or because of any other problem that we discover, including, but not limited to, such as the address or phone number. Phone provided to us
- There may be a slight difference in the country of manufacturer or the design of the external appearance (package - carton) of the product received by the customer and the image displayed on the Freesia website, due to the issuance of a newer design for the packaging or outer carton of the product by the manufacturer.
Pricing information:
We reserve, at our sole discretion, the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the site as a result of an error. In this case, we will send notice in this regard via email or contact you by phone. In addition, we reserve, at our sole discretion, the right. Correct the error, and cancel the order. If you have paid for the product in advance, we will refund the full amount of the product, or if the product was shipped to you, it will be returned to us, and upon receipt, the amount will be returned to you.
Prices and tax:
- Prices include value-added tax, and any change in the order, whether it is an increase or decrease in products, the total value of the order will change
- If you are outside the Kingdom of Saudi Arabia, the final price will be calculated according to the exchange rate in effect on the day your credit card issuer processes your transaction.
- The tax number for the Freesia store is: 311775575400003
Return Policy:
Freesia Store accepts the return of products according to certain cases. Please review the return policy, which we reserve the right to change at any time. Please visit the following link:
payment methods :
Visa, Mada, Apple Pay for Saudi Arabia and the Gulf countries, Tamara, Tabby, and cash on delivery inside Saudi Arabia.
Request and cancellation:
If you wish to cancel after completing your order before confirming it, contact customer service via WhatsApp on 920035177.
If your order is confirmed and shipped, the order will be treated as a returned order, and the shipping fee of 19 riyals will be deducted. Outside the Kingdom, the shipping and return fees will be deducted.
Customer rights:
- The customer has the full right to delete or stop the account with the Freesia store at any time in the absence of previous orders
- The customer has the full right to stop the account only at the Freesia store if previous orders are available
- The customer has the full right to cancel offers and promotional messages
Customer service can be contacted via WhatsApp on 920035177
Miscellaneous provisions:
We reserve the right to amend these terms and conditions at any time without notice to you. Any amendments to these terms and conditions will be effective once they are published on our website. Your continued use of the Website (or any of our other websites) following any such change will mean that you agree to be bound by the revised Terms and Conditions. Please read and review the Terms and Conditions frequently. If you do not agree to any change in the terms and conditions, then you must immediately stop using the website.
These terms and conditions constitute the entire legal agreement between you and the Freesia Store, govern and regulate your use of the website and all services and products available on it, and completely replace any previous agreements between you and the Freesia Store regarding the same purpose.
You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and Freesia Store may stop providing the Services or providing any features included in them to you or to users.
Law enforcement and judicial bodies:
These terms and conditions shall be interpreted and applied in accordance with the laws in force in the Kingdom of Saudi Arabia. Each party here agrees to appear before the judicial bodies of the Kingdom of Saudi Arabia’s courts, and to waive any objections based on the location of the lawsuit.
Conflict Resolution :
In the event of any dispute, allegations or disputes arising from or related to any transaction carried out on the site or violation, implementation, interpretation or validity of the terms and conditions or any part of the dispute, the first party must amicably attempt to settle disputes through negotiations in good faith.
If there are any inquiries
We ask you to contact us via email: [email protected]
